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Frequently Asked Questions
We have created the following FAQ's to try to address any questions or problems that existing or forthcoming client's may experience.
Although we have tried to cover every eventuality, we recognise that some questions or problems will go unanswered from time to time. If you cannot find the answer from the following list please feel free to contact us from our support page.
Are there any usage restrictions with the video clips?
My video clip is jerky when played from the CD or DVD
Why do you use the QuickTime format for your video clips?
Are your video clips compatible with all NLE systems?
Do you offer a guarantee if the clips do not work on my system?
Do you supply your clips in NTSC versions?
Do you offer your clips in formats other than QuickTime?
Do any of your clips come with audio?
Are your clips available in High Definition format?
Will any collections be available in true widescreen?
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